About Us
TJO Building and Carpentry LTD specialises in bespoke building and carpentry services, delivering quality, customised solutions tailored to our clients' needs.
Information We Collect
We may collect personal identification information, project details, payment information required for processing, communication records, and technical data such as IP address and browser type when you visit our website.
How We Use Your Information
We use collected data for project management, communication, invoicing and payments, improving our services, and meeting legal or accounting obligations.
Sharing Your Information
We only share your data with trusted service providers assisting with delivery, where required by law, or with your consent.
Website Enquiries
When you submit an enquiry, we use Resend to email your details to our team and send an acknowledgement to the email address you provide. Your details are used to respond to your request, not to sign you up for marketing. Enquiries are processed by our website host and email provider and retained in our business inbox and provider logs in accordance with their retention settings.
Form Protection
To reduce automated abuse, our forms use signed, short-lived form tokens, hidden fields, timing checks and temporary request limits. IP addresses and email addresses used by the rate limiter are converted into keyed hashes in short-lived server-memory counters, with expired entries removed on subsequent requests. We also limit repeat acknowledgement emails. These checks do not require an external CAPTCHA account or set advertising cookies.
Data Security
We take reasonable steps to protect personal data using secure storage, limited access, and appropriate online safeguards.
Data Retention
We retain personal data only for as long as necessary. Once the retention period expires, or upon request where applicable, we securely delete or anonymise your data.
Your Rights
Under UK data protection laws, you may have rights to access, correct, erase, restrict, object to processing, or request portability of your personal data.
Cookies
Our website may use cookies to improve functionality and user experience.
Third-Party Links
Our website may contain links to third-party websites. This privacy policy applies only to TJO Building and Carpentry LTD.
Changes to This Policy
We may update this privacy policy periodically. The latest version will always be available on our website.
Contact Us
For questions, requests, or concerns about this policy, please contact TJO Building and Carpentry LTD by email or phone.
Questions about this document?
Contact TJO Building and Carpentry LTD.